Free WGU Operations-Management Exam Dumps Questions & Answers

Which group of keywords or phrases describes the critical role that marketing plays in the total quality management (TQM) process?

• A.Review and recommend product changes; satisfy customer needs; open communication
• B.Reward employees; motivate staff performance; manage operations planned changes
• C.Enhance competition; understand consumer preferences; maintain communication with operations
• D.Baseline for managing quality process; investment in preventative costs; budgeting

Which project life cycle phase includes identifying the need for a project?

• A.Execution
• B.Planning
• C.Conception
• D.Feasibility analysis

Which concept of variation measures the central tendency of a set of data?

• A.Variable
• B.Range
• C.Mean
• D.Standard deviation

Which design work system minimizes repetitiveness in tasks by assigning employees the role of planning and scheduling?

• A.Job entitlement
• B.Job rotation
• C.Job rating
• D.Job enrichment

A company decides and makes plans to enter into a new market.
Which project life cycle phase does this strategy directly relate to?

• A.Execution
• B.Planning
• C.Conception
• D.Feasibility analysis