Which of the following actions or techniques is MOST useful in determining the original fundamental cause of a product or process nonconformance?

• A.Continuous improvement.
• B.Preventive action.
• C.Root cause analysis.
• D.Pareto analysis.

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A bin contains 40 pills with a weight of 3.1 gm. each, 30 pills weighing 3.2 gms each and 10 pills weighing 3.3 gms each. The weight of an average pill is found from

• A.Option C
• B.Option B
• C.Option A
• D.Option D

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Consider the following statement:
"A defect which might affect the appearance or general function of essential parts" This definition describes a seriousness classification described as

• A.Minor.
• B.Major.
• C.Incidental.
• D.Critical.

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Maintainability is

• A.Performing adequate maintenance on a system.
• B.Probability of survival of a system for a given period of time.
• C.Maintaining a machine in satisfactory working condition.
• D.The probability of a system being restored to functional operation within a given period of time.

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A lot is known to be 1.2% defective. Five units are randomly selected from the lot, and the lot is accepted if 1 or fewer defects are found. What is the probability of the lot being rejected?

• A.0.01
• B.0.00223
• C.0.9985
• D.0.00173

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