The AQL for a given sampling plan is 1% this means that

• A.The average quality level of the plan is 1%.
• B.The producer takes a small risk of rejecting product which is 1% defective or better.
• C.All accepted lots are 1% defective or better.
• D.All lots are 1% defective or better.

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Which of the following quality system provisions is of the greatest concern when preparing an audit checklist for a vendor qualification system audit?

• A.Calibration of test equipment.
• B.Training level of inspectors.
• C.Makeup of the MRB
• D.Drawing and print control.

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A product failure in the customer's hands is bad for the company. Why do only 4% of the customers normally file a complaint?

• A.The product guarantee takes care of the product.
• B.It is a minor inconvenience.
• C.A warranty is in place on the product.
• D.They don't think it will do any good.

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Which of the following is NOT considered a prevention cost?

• A.Training.
• B.Data acquisition and analysis.
• C.Writing operating procedures.
• D.Calibrating test equipment.

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The existence of a quality control manual at your key supplier means

• A.That a quality system has been developed.
• B.That the firm is quality conscious.
• C.That the firm is a certified supplier.
• D.That a quality system has been implemented.

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