A customer is running an Avaya Oceana solution and the technical engineer is troubleshooting an operational issue. When they make a test voice call to Avaya Oceana, It Is not delivered to the available agents. During the isolation, the engineer found that the CSC TSAPI application is unable to receive CM events through AES.
To find out what is causing this problem, which logs need to be checked?

• A.CSC Service log- /v<ir/log/Avaya/services/CaHServerConnectof/CallSefverConnector.log PU logs- /var/log/Avaya/dcm/pu/CallConnectorService
• B.CSC Service log- /var/logyAvaya/services/CallServerConnector/CallServerConnector.log PU logs- /var/log/Avaya/dcm/CallServerConnectorService
• C.CSC Service log- /var/log/Avaya/services/CallServerConnector/CaHServefConnector.log PU logs- /var/log/Avaya/dcm/ CallServerConnectorService
• D.CSC Service log- /var/log/Avaya/services/CallServerConnector/ CallServerConnector.log PU logs- /vaf/log/Avaya/dcm/pu/pu.log

Comment: *

Name: *

Email: *

Verification: *

Which statement regarding UCA Store Backup is correct?

• A.UCA Store backup can be run immediately and it does not support backup scheduling.
• B.UCA Store backup can be taken without entering the backup password.
• C.UCA Store backup can be run immediately or scheduled later.
• D.UCA Store backup is immediately for the Avaya Oceana solution.

Comment: *

Name: *

Email: *

Verification: *

Which credentials does Avaya Oceana Workspaces use for Agent login?

• A.Avaya Breeze Authorization Service and Avaya Communication Manager Agent username and password
• B.Avaya Breeze Authorization Service and Avaya Control Manager Agent username and password
• C.Avaya Breeze Authorization Service and LDAP as Authentication Authority
• D.Avaya Breeze Authorization Service and Avaya Communication Manager extension and password

Comment: *

Name: *

Email: *

Verification: *

For deploying the Avaya Oceana solution, what are the two recommendations for software and secure communications? (Choose two.)

• A.Check compatibility with Avaya Aura 5.x stack as Avaya Oceana solution is only compatible with Avaya Aura 5.2.1.
• B.Install signed certificates for an Avaya Oceana deployment.
• C.Check compatibility with Avaya Aura 6.x stack as Avaya Oceana solution Is compatible with Avaya Aura 6.x.
• D.Verify the minimum software release and compatibility metrics for Avaya Oceana with the Avaya Aura stack.
• E.Load signed certificates for an Avaya Oceana deployment.

Comment: *

Name: *

Email: *

Verification: *

For an Avaya Oceana interaction that is being routed through a Self Service (Elite IVR) application Communication Manager, which state is true?

• A.WorkRequestID=RouteRequestID=ContactID
• B.WorkRequestID=ContextStoreID-UCID=ContactID
• C.WorkRequestID=CustomerID=UClD=ContactID
• D.WorkReque$tID=ContextStoreID and ContactlD=UClD

Comment: *

Name: *

Email: *

Verification: *