The use of technical jargon can result in what?

• A.Misunderstanding
• B.Lack of trust
• C.Increased price
• D.Lack of transparency

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Francisco has entered a partnership with Pedro, who is a key supplier, and wants to ensure that the partnership achieves all of Francisco's goals. As well as qualitative and quantitative KPIs, what other measures could Francisco take to ensure the partnership is a success?

• A.Do frequent appraisals on the supplier
• B.Conduct regular audits
• C.Ensure there is a damages clause in the contract
• D.Threaten the supplier with termination if he underperforms

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Which of the following would not affect rivalry in a marketplace? Select TWO.

• A.industry growth or decline
• B.exit barriers
• C.switching costs
• D.supply chain disruption
• E.legislative changes

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Which of the following are valid strategies for dealing with conflict? Select THREE

• A.Competing
• B.Collecting
• C.Contesting
• D.Compromising
• E.Collaborating

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