Question 86
A help desk technician is assisting a customer with setting up access from their Windows computer to a shared company folder.
What should the technician do?
Question 87
During a security audit, it was discovered that an employee installed software from an untrusted source.
What preventive measure should IT enforce to avoid similar incidents?
Question 88
A user reports that they are unable to access their account despite entering the correct password and using their smartphone-based authenticator app for MFA.
What is the first troubleshooting step the technician should take?
Question 89
During a server inspection, a technician observes that the hard drive activity LED is continuously blinking rapidly, even when the server is not processing any known tasks.
What could this indicate?
Question 90
A user wants to upgrade the RAM on their Linux desktop and needs to find out the current RAM specifications to buy compatible modules.
What command should the IT support technician advise them to use?