A technician Is completing the documentation for a major OS upgrade of a Linux distribution that will impact a company's web services. The technician finishes the risk assessment and documents the change process. Which of the following should the technician complete NEXT?

• A.Back-out plan
• B.Change request
• C.Purpose of the change
• D.Scope of the change

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A system administrator needs to submit a change request to the change control board for review and approved. The system administrator will be upgrading the production servers to the latest OS. Which of the following must the administrator include in the change request before the change control board will approve the request? (Select THREE.)

• A.Change board approval
• B.A risk analysis
• C.An updated baseline
• D.A continuity of operations plan
• E.A change plan
• F.A security event log
• G.A rack diagram
• H.A back-out plan

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A technician is securing a server room by implementing a two-factor authentication solution Which of the following should the technician implement to provide the BEST security for the server room?

• A.Door lock and mantrap
• B.Server lock and badge reader
• C.Security guard and entry control roster
• D.Biometric lock and hardware token

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An end user is browsing the Internet when multiple browser pages open by themselves. The user notices the
PC is running slowly, even while not browsing the internet. Which of the following actions should the user take?

• A.Enable the pop-up blocker
• B.Update antivirus definitions
• C.Install anti-malware software
• D.Reboot the PC

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A user opens a phishing email and types logon credentials into a fake banking website. The computer's antivirus software then reports it has quarantined several temporary Internet files. A technician disconnects the computer from the network. Which of the following should the technician perform NEXT?

• A.Have the user change the password.
• B.Update the antivirus software and run scans.
• C.Quarantine the phishing email.
• D.Disable the user's local computer account.

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