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CompTIA Certification
220-1101 Exam
CompTIA.220-1101.v2026-02-04.q672 Dumps

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Question 171

A user with a self-configured, static IP address cannot connect to the internet. The technician runs an ipconfig command and receives the following output:

Which of the following should the technician edit?

A.IPv4 address
B.Subnet mask
C.DHCP server
D.Default gateway

Correct Answer: D

The correct answer is D. Default gateway.
A default gateway is the device that connects a local network to other networks, such as the internet. A default gateway is usually a router or a modem that has an IP address on the same subnet as the local network. A default gateway is necessary for a device to communicate with devices outside its local network.
In this case, the user has a self-configured, static IP address of 192.168.1.20, which belongs to the subnet
192.168.1.0/24 (with a subnet mask of 255.255.255.0). However, the default gateway is set to 192.168.0.1, which belongs to a different subnet (192.168.0.0/24). This means that the user's device cannot reach the default gateway, and therefore cannot connect to the internet.
The technician should edit the default gateway to match the correct subnet of the user's device, such as
192.168.1.1 or 192.168.1.254, depending on the configuration of the network.
Reference: CompTIA A+ Core 1 Sample Questions and Study Guide

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Question 172

A thermal punier that is used 10 print order buckets m a factory has been experiencing Issues following the failure of the alt conditioner during the summer. Each ticket has blank spots or is missing text. Which of the following would MOST likely solve these Issues?

A.Restore function to the air conditioner.
B.Clean the heating element.
C.Replace the paper rolls.
D.Install new toner.

Correct Answer: A

Explanation
it appears that option A, restoring function to the air conditioner, would most likely solve the thermal printer issue in the described scenario. The failure of the air conditioner during the summer could likely have caused high humidity or heat in the factory, which can affect the printing quality of thermal printers by causing blank spots or missing text. By restoring function to the air conditioner, the temperature and humidity in the factory can be controlled, which can help eliminate these printing issues. However, it is still possible that any of the other options listed could also potentially solve the issue, so it is best to assess the situation further and try different solutions if necessary.

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Question 173

A user reports that a PC occasionally falls to boot. The user reboots the PC. but the performance is degrading. The technician hears a strange, repetitive, ticking noise coming from the PC. Which of the following should the technician do FIRST?

A.Reseat the RAM modules.
B.Inspect the fan.
C.Check the CD tray.
D.Try to extract data.

Correct Answer: A

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Question 174

A customer built a computer for gaming, sourcing individual components and then assembling the system. The OS starts up, but within a few minutes the machine locks up. The customer brought the computer to a technician to diagnose the issue.

Correct Answer:

Explanation
correct answer is "Overclocking" and "Reduce CPU Clock speed" CPU is at 4.5 Ghz when normal is 3.2 Ghz.
Overclocking too much can cause freezes, and this is a gaming computer so the user probably took it too far.
http://blog.logicalincrements.com/2018/12/4-troubleshooting-tips-overclocking-pc/

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Question 175

A laptop's external webcam software is running, but neither images nor videos can be viewed. Which of the following should a technician do first?

A.Reseat the webcam.
B.Restart the computer and run system diagnostics.
C.Reinstall the webcam software and drivers.
D.Research new webcam firmware.

Correct Answer: A

Explanation
The first step that a technician should do is A. Reseat the webcam.
Reseating the webcam means unplugging and plugging back the webcam into the laptop's USB port. This can help to ensure that the webcam is properly connected and recognized by the laptop. Reseating the webcam is a simple and quick troubleshooting technique that can solve many common issues, such as loose or faulty connections, power or bandwidth problems, or driver or software conflicts.
Reseating the webcam is the first step that a technician should do, because it follows the principle of starting with the easiest and most obvious solution before moving on to more complex and time-consuming ones.
Reseating the webcam can also help to isolate the problem and eliminate other possible causes.
The other options are not the first steps that a technician should do, because they are more disruptive or less effective. Restarting the computer and running system diagnostics (option B) may be helpful if the problem is caused by a software or hardware error, but it may also cause data loss or interruption of other tasks.
Reinstalling the webcam software and drivers (option C) may be necessary if the problem is caused by a corrupted or outdated software or driver, but it may also introduce compatibility or configuration issues.
Researching new webcam firmware (option D) may be useful if the problem is caused by a firmware bug or vulnerability, but it may also pose security or stability risks.
For more information about troubleshooting external webcams, you can refer to the following web search results: [How to Fix Webcam Problems on Your Laptop], [How to Troubleshoot Webcam Issues on Windows
10], [How to Fix Common Webcam Problems].

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