A technician at a customer site is troubleshooting a laptop A software update needs to be downloaded but the company's proxy is blocking traffic to the update site. Which of the following should the technician perform?

• A.Update Group Policy
• B.Add the site to the client's exceptions list
• C.Verity the software license is current.
• D.Change the DNS address to 1.1.1.1

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Which of the following threats will the use of a privacy screen on a computer help prevent?

• A.Impersonation
• B.Shoulder surfing
• C.Whaling
• D.Tailgating

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An Android user contacts the help desk because a company smartphone failed to complete a tethered OS update A technician determines there are no error messages on the device Which of the following should the technician do NEXT?

• A.Confirm a strong internet connection is available using Wi-Fi or cellular data
• B.Determine if the device has adequate storage available.
• C.Verify all third-party applications are disabled
• D.Check if the battery is sufficiently charged

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A Windows administrator is creating user profiles that will include home directories and network printers for several new users. Which of the following is the most efficient way for the technician to complete this task?

• A.Access control
• B.Authentication application
• C.Group Policy
• D.Folder redirection

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A user visits a game vendor's website to view the latest patch notes, but this information is not available on the page. Which of the following should the user perform before reloading the page?

• A.Synchronize the browser data.
• B.Enable private browsing mode.
• C.Mark the site as trusted.
• D.Clear the cached file.

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