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CompTIA Certification
220-1102 Exam
CompTIA.220-1102.v2026-02-23.q696 Dumps

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Question 186

Which of the following often uses an SMS or third-party application as a secondary method to access a system?

A.MFA
B.AES
C.WPA2
D.RADIUS

Correct Answer: A

MFA (Multi-Factor Authentication) is a security measure that often uses an SMS or third-party application as a secondary method to access a system. MFA requires the user to provide two or more pieces of evidence to prove their identity, such as something they know (e.g., password), something they have (e.g., phone), or something they are (e.g., fingerprint)2. WPA2 (Wi-Fi Protected Access 2) is a security protocol for wireless networks that does not use SMS or third-party applications. AES (Advanced Encryption Standard) is a symmetric encryption algorithm that does not use SMS or third-party applications. RADIUS (Remote Authentication Dial-In User Service) is a network protocol that provides centralized authentication and authorization for remote access clients, but does not use SMS or third-party applications.

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Question 187

A technician, who is working at a local office, has found multiple copies of home edition software installed on computers. Which of the following does this MOST likely violate?

A.EULA
B.Pll
C.DRM
D.Open-source agreement

Correct Answer: A

The installation of home edition software on computers at a local office most likely violates the EULA.
EULA stands for End User License Agreement and is a legal contract that specifies the terms and conditions for using a software product or service. EULA typically covers topics such as license scope, duration and limitations, rights and obligations of the parties, warranties and disclaimers, liability and indemnity clauses, and termination procedures. EULA may also restrict the use of home edition software to personal or non- commercial purposes only, and prohibit the use of home edition software in business or professional settings.
Violating EULA may result in legal actions or penalties from the software vendor or developer. PII stands for Personally Identifiable Information and is any information that can be used to identify or locate an individual, such as name, address, phone number, email address, social security number or credit card number. PII is not related to software installation or licensing but to data protection and privacy. DRM stands for Digital Rights Management and is a technology that controls or restricts the access and use of digital content, such as music, movies, books or games. DRM is not related to software installation or licensing but to content distribution and piracy prevention. Open-source agreement is a type of license that allows users to access, modify and distribute the source code of a software product or service freely and openly. Open-source agreement does not restrict the use of software to home edition only but encourages collaboration and innovation among developers and users. References: CompTIA A+ Core 2 (220-1002) Certification Exam Objectives Version
4.0, Domain 5.1

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Question 188

A customer reported that a home PC with Windows 10 installed in the default configuration is having issues loading applications after a reboot occurred in the middle of the night. Which of the following is the FIRST step in troubleshooting?

A.Install alternate open-source software in place of the applications with issues
B.Run both CPU and memory tests to ensure that all hardware functionality is normal
C.Reformat the hard drive, and then reinstall the newest Windows 10 release and all applications.
D.Check for any installed patches and roll them back one at a time until the issue is resolved

Correct Answer: D

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Question 189

A technician is trying to encrypt a single folder on a PC. Which of the following should the technician use to accomplish this task?

A.FAT32
B.exFAT
C.BitLocker
D.EFS

Correct Answer: D

Explanation
EFS (Encrypting File System) is a feature that allows a user to encrypt a single folder or file on a Windows PC. It uses a public key encryption system to protect the data from unauthorized access. FAT32 and exFAT are file system formats that do not support encryption. BitLocker is a feature that encrypts the entire drive, not a single folder or file. Verified References: https://www.comptia.org/blog/what-is-efs
https://www.comptia.org/certifications/a

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Question 190

A user takes a work-issued laptop home for the first time. When the user attempts to browse any website on the home internet, the user receives the following error:
"This site cannot be reached."
A technician from work confirms that the static IP that was set up on the machine was changed back to DHCP.
Which of the following needs to be corrected?

A.HTTPS
B.VLAN
C.DNS
D.SMTP

Correct Answer: C

The error "This site cannot be reached" often indicates a problem with DNS (Domain Name System) resolution, where the browser is unable to translate a website's domain name into its corresponding IP address.
Since the laptop was set to use DHCP (Dynamic Host Configuration Protocol) at home, it's possible that it's not receiving the correct DNS server information from the home network, or the DNS servers it was using at work are not accessible from the home network.
* DNS: Checking and possibly correcting the DNS settings to ensure they are appropriate for the home network might resolve the browsing issue. The user can try using public DNS servers like those provided by Google (8.8.8.8 and 8.8.4.4) or Cloudflare (1.1.1.1) if the default DNS servers provided by the home ISP are not working properly.
HTTPS (A) is a protocol for secure communication over a computer network but is not something that needs to be configured on the user's end to solve this type of issue. VLAN (B) stands for Virtual Local Area Network and is more related to network segmentation and management within larger networks, not typically applicable to home internet issues. SMTP (D) stands for Simple Mail Transfer Protocol, which is used for sending emails, not for general web browsing issues.

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