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CompTIA Certification
220-1102 Exam
CompTIA.220-1102.v2026-02-23.q696 Dumps

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Question 226

A systems administrator is creating a new document with a list of the websites that users are allowed to access.
Which of the following types of documents is the administrator MOST likely creating?

A.Access control list
B.Acceptable use policy
C.Incident report
D.Standard operating procedure

Correct Answer: A

Explanation
An access control list (ACL) is a list of permissions associated with a system resource (object), such as a website. An ACL specifies which users or system processes are granted access to objects, as well as what operations are allowed on given objects1. A systems administrator can create an ACL to define the list of websites that users are allowed to access.
References: 1: Access-control list - Wikipedia (https://en.wikipedia.org/wiki/Access-control_list)

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Question 227

A technician needs to ensure that USB devices are not suspended by the operating system Which of the following Control Panel utilities should the technician use to configure the setting?

A.System
B.Power Options
C.Devices and Printers
D.Ease of Access

Correct Answer: B

The correct answer is B. Power Options. The Power Options utility in the Control Panel allows you to configure various settings related to how your computer uses and saves power, such as the power plan, the sleep mode, the screen brightness, and the battery status. To access the Power Options utility, you can follow these steps:
Go to Control Panel > Hardware and Sound > Power Options.
Click on Change plan settings for the power plan you are using.
Click on Change advanced power settings.
Expand the USB settings category and then the USB selective suspend setting subcategory.
Set the option to Disabled for both On battery and Plugged in.
Click on OK and then on Save changes.
This will prevent the operating system from suspending the USB devices to save power .
System, Devices and Printers, and Ease of Access are not the utilities that should be used to configure the setting. System is a utility that provides information about your computer's hardware and software, such as the processor, memory, operating system, device manager, and system protection. Devices and Printers is a utility that allows you to view and manage the devices and printers connected to your computer, such as adding or removing devices, changing device settings, or troubleshooting problems. Ease of Access is a utility that allows you to customize your computer's accessibility options, such as the narrator, magnifier, high contrast, keyboard, mouse, and speech recognition. None of these utilities have any option to configure the USB selective suspend setting.

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Question 228

A technician receives a call (rom a user who is having issues with an application. To best understand the issue, the technician simultaneously views the user's screen with the user. Which of the following would BEST accomplish this task?

A.SSH
B.VPN
C.VNC
D.RDP

Correct Answer: C

VNC (Virtual Network Computing) is a protocol that allows a technician to simultaneously view and control a user's screen remotely. VNC uses a server-client model, where the user's computer runs a VNC server and the technician's computer runs a VNC client. VNC can work across different platforms and operating systems3.
SSH (Secure Shell) is a protocol that allows a technician to access a user's command-line interface remotely, but not their graphical user interface. VPN (Virtual Private Network) is a technology that creates a secure and encrypted connection over a public network, but does not allow screen sharing. RDP (Remote Desktop Protocol) is a protocol that allows a technician to access a user's desktop remotely, but not simultaneously with the user.

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Question 229

A user is unable to log in to a workstation. The user reports an error message about the date being incorrect. A technician reviews the date and verifies it is correct, but the system clock is an hour behind. The technician also determines this workstation is the only one affected. Which of the following is the most likely issue?

A.Time drift
B.NTP failure
C.Windows Update
D.CMOS battery

Correct Answer: A

Time drift occurs when the internal clock of a computer is not properly synchronized, often leading to discrepancies like being an hour behind. In this case, the workstation is the only device affected, indicating that it's likely a local issue. Time drift can happen if the system clock isn't syncing properly with an NTP (Network Time Protocol) server or if automatic daylight savings adjustments aren't enabled. It's less likely to be a CMOS battery issue since the technician has already verified the correct date and the system clock isn't completely reset (which is what happens when the CMOS battery fails).
References:
Troubleshooting Time Synchronization Issues in Windows (Help Desk Geek) (Zendesk)

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Question 230

Which of the following is the MOST important environmental concern inside a data center?

A.Toner disposal
B.Humidity levels
C.Electrostatic discharge mats
D.Battery disposal

Correct Answer: C

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