A facility manager provides integrated facility services for a client with multiple mixed-use sites. This includes all services except the client's core business. The annual business review of the services provided identifies dissatisfaction with comfort levels at two of the sites, including the data center building. To improve the service effectively, the client will need to make an extensive capital equipment investment not previously contemplated. What is the BEST way to communicate the HVAC issue to your client?

• A.Hold a series of meetings with the client-first to discuss the issues, second to identify solutions, and finally to quantify the impact on operations.
• B.Prepare a report outlining the issues and solutions and send it to the client, requesting a meeting after the report has been reviewed.
• C.Prepare a report and meet with the client to present the issues, recommended solutions, and explain the impact on business operations.
• D.Schedule a meeting with the client and the department heads impacted by the HVAC issues to talk about the problems.

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After completing a renovation of a wing of an older building, what actions will a Facility Manager do prior to occupancy to remove pollutants from the newly installed finishes?

• A.Adjust the HVAC.
• B.Run the building's air conditioning for a legally required period.
• C.Bring 100% fresh air into the area.

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An organization is considering relocating from leased building #1 into leased building #2. Leased building #1 is 55,000 sq. ft. costing $1,100,000 annually. Leased building #2 is 50,000 sq. ft. costing $1,100,000 annually.
Building #1 can house 500 people and building #2 can house 580 people. The company's benchmark is
$2,000.00 per person per year for leased space. What is the MOST important reason to know what the company's benchmarks are?

• A.It allows other organizations to measure against your results.
• B.It structures your recommendations in a method your managers require.
• C.It provides a quantitative measure to support your recommendations and decisions.
• D.It simplifies the budgeting process.

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What are the four phases of a strategy life-cycle model?

• A.Understand, analyze, plan, and act
• B.Initiate, plan, execute, and close
• C.Introduction, growth, maturity, and decline
• D.Plan, do, check, and act

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How can you prevent power issues in a training room dependent on Power over Ethernet (PoE) switches?

• A.Load shedding
• B.Redundant power over Ethernet switches
• C.Uninterruptible power supply
• D.Capacity management

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