A business analyst (BA) is working on an effort to upgrade a system to take advantage of new technology. Most of the end users with the business knowledge and IT staff with technical knowledge of the system are no longer with the company. What can the BA evaluate to better understand the extent of the effort?

• A.Number of business areas impacted
• B.Benefits of upgrading the system
• C.Communication platform to be used
• D.Collection of performance measures

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You work as a business analyst for u Certify Inc. You have been assigned the task to implement the job shadowing process. Which of the following statements are true regarding the job shadowing process?
Each correct answer represents a complete solution.

• A.The job shadowing process is a part of business analysis planning and monitoring activities.
• B.In this process, the observer is required to keep an eye on those workers whose work routine is down and who are unable to explain their work.
• C.In this process, the observer has to understand their work process for better assessment of the modifications of the work required.
• D.Job shadowing is an elicitation process that is a part of job observation.

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You are the business analyst for your organization and you're working with the key stakeholders to validate the requirements. In your review, you have determined the business value of each requirement and you've discovered three requirements that do not deliver direct or indirect value to the stakeholders. What should you do with these requirements?

• A.Determine their purpose in the requirements set.
• B.Justify their existence.
• C.See if the requirements are integrated with other requirements.
• D.Remove them from the requirements set.

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Kelly is the business analyst for her organization and she's identifying roles and responsibilities of the people involved in business analysis activities. Her manager has asked Kelly to create the RACI matrix to accomplish this task. What is the RACI matrix?

• A.The RACI matrix is a roles and responsibilities chart that uses the legend of Responsible, Action, Controlled, and Informed.
• B.The RACI matrix is a roles and responsibilities chart that uses the legend of Role, Action, Controlled, and Information.
• C.The RACI matrix is a roles and responsibilities chart that uses the legend of Responsible, Accountable, Consulted, and Informed.
• D.The RACI matrix is a roles and responsibilities chart that uses the legend of Risk, Action, Cost, and Information.

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Which of the following is used to define and document the business analysis approach?

• A.Structured walkthrough
• B.Progressive elaboration
• C.Process modeling
• D.Decision analysis

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