Which of the following is the BEST key performance indicator (KPI) for determining how well an IT policy is aligned to business requirements?

• A.Number of exceptions to the policy
• B.Total cost to support the policy
• C.Number of inquiries regarding the policy
• D.Total cost of policy breaches

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Which of the following is the PRIMARY role of the board of directors in corporate risk governance?

• A.Approving operational strategies and objectives
• B.Ensuring risk scenarios are identified and recorded in the risk register
• C.Ensuring the effectiveness of the risk management program
• D.Monitoring the results of actions taken to mitigate risk

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The FIRST task when developing a business continuity plan should be to:

• A.identify critical business functions and resources.
• B.determine data backup and recovery availability at an alternate site.
• C.define roles and responsibilities for implementation.
• D.identify recovery time objectives (RTOs) for critical business applications.

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Which of the following is the MOST important key performance indicator (KPI) to establish in the service agreement (SLA) for an outsourced data center?

• A.Number of key systems hosted
• B.Percentage of system availability
• C.Average response time to resolve system incidents
• D.Percentage of systems included in recovery processes

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Which of The following is the BEST way to confirm whether appropriate automated controls are in place within a recently implemented system?

• A.Interview process owners.
• B.Conduct user acceptance testing.
• C.Review the key performance indicators (KPIs).
• D.Perform a post-implementation review.

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