What happens when you send a Responsys campaign and the ISP returns a "Hard Bounce" error to the sender?

• A.A hard bounce of an email message will set the EMAIL_DELIVERABILITY_ STATUS_ field to Undeliverable and messages will no longer be sent to that address.
• B.A hard bounce of an email message will cause the record to be logged in to the Hard Bounced table, and you must select that list as a suppression list in future message launches to ensure that you do not send to that address again.
• C.A hard bounce of an email message will cause the record to be flagged as Hard Bounced in an Insight Report, and you can run a list cleanse process to remove it from your list.
• D.A hard bounce of an email message will delete the contact record from the Profile List to ensure that messages will no longer be sent to that address.

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What three actions must you take to set up your new IP for deliverability success with your major ISPs? (Choose three.)

• A.Do everything possible to remove lapsed, bounced, or old email addresses to increase the possibility of getting your emails into the inbox.
• B.Ensure that your warm-up audience lists consist of recently opted-in, opened/clicked within the last few months, or are known brand advocates.
• C.Automate the daily delivery of Insight Deliverability reports for your warm-up campaigns, especially the Feedback Loop reports to check on true spam complaint rates.
• D.Set up a backup IP address so you will get through to the inbox even if you are blocked by an ISP.

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You were in the middle of implementing a new campaign when you were pulled out of it to handle another priority. You now have time to return to configuring the campaign requirements, but are not sure what requirements you completed and what still need to be addressed.
What steps should you take to understanding the remaining issues that require further configuration in Responsys?

• A.Navigate to the Version Test screen and click the Workbook button.
• B.Navigate to the Workbook and click the EMD button.
• C.Navigate to the Workbook and click the Version Test button.
• D.Navigate to the Workbook and click the Validate button.

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Your profile list is named CONTACTS. Your supplemental table is ORDERS with a Data Extraction Key of CUSTOMER_ID_ and a Primary Key of ORDER_ID, with TOTAL_ORDER_DOLLARS as a column. You design a campaign to display the ORDER_ID and TOTAL_ORDER_DOLLARS with a default value of 0 (zero) from the ORDERS table for each recipient in the target audience from your CONTACTS list.
What happens if there are multiple matches (more than one ORDER_ID) for a CUSTOMER_ID?

• A.During the campaign worklist build, Responsys will pause and ask you to select the correct record to use for the campaign personalization.
• B.Because multiple matches with a record in the CONTACTS list exist in the ORDERS supplemental table, no matching values will be pulled at all, and the default value of 0 (zero) will be used for every email generated.
• C.When multiple matches with a record in the CONTACTS list exist in the ORDERS supplemental table, the first found match will be used in the campaign.
• D.The campaign launch will error out when Responsys detects multiple matches with the CONTACI'S list from the ORDERS table.

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You created a specific filter for the individuals that you want to send a campaign to.
What are the steps to define this filter to be used in a campaign?

• A.Navigate to the Program Designer, select the Testing tab, open the program that uses the campaign, and select the filter from the Program Settings.
• B.Locate the campaign in the Manage Campaign section, navigate to the Campaigns workbook, and configure the filter in the Proofing section.
• C.Locate the campaign in the Manage Campaign section, navigate to the Campaigns workbook, and assign the filter in the Audiences section.
• D.Navigate to the Program Designer, open the program that uses the campaign, and select the filter from the Program Settings.
• E.Go to the Data Sources section, select the Filters tab, and then select the campaign from the listing.

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