Your customer has three business units. The customer wants to share customer account addresses across these business units.
Which reference data set can be used to achieve this?

• A.Create a new reference data set for account addresses and assign it to the business units.
• B.Assign a COMMON reference data set to the business units, which share the account addresses.
• C.Assign an enterprise reference data set to the business units, which share the account addresses.
• D.Create a separate reference data set for each business unit and assign it to each unit.

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You are utilizing the "Upload Customer From Spreadsheet" option. What information on the Customer Worksheet must be unique for each customer record?

• A.Customer Number, Customer Account Number, Customer Site Number
• B.Customer Number, Customer Billing Address, Customer Bank Account
• C.Customer Name, Customer Account Number, Customer Site Number
• D.Customer Name, Customer Billing Address, Customer Bank Account

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What is the initial status of a newly created bill receivable?

• A.Pending posting
• B.New
• C.Awaiting approval
• D.Awaiting submission
• E.Pending remittance

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You are not able to initiate a bankruptcy request at the customer site level on behalf of a customer.
Which two conditions are failing? (Choose two.)

• A.The customer does not have the default strategy and default collector assigned at the customer account and site level.
• B.Preferences must be enabled and Enable Bankruptcy must be set to Yes in Manage Collections Preferences in the Functional Setup Manager for Advanced Collections.
• C.Bankruptcy must be applied at the customer level, which includes all transactions at the customer, account, and Site levels.
• D.The Collections Administrator creates a bankruptcy request in the Customer Relationship Management (CRM) application and a collector should have the Collection Manager and Customer Profile Administrator roles assigned.
• E.Preferences must be enabled and Enable Bankruptcy must be set to Yes for the customer.
• F.The Collections Manager creates a bankruptcy request in the Customer Relationship Management (CRM) application and a collector should be configured as a resource.

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Which configuration step is required for processing Collections disputes?

• A.Define Dispute Thresholds in Collections Preferences.
• B.Set "Send Dispute Notice" Option to "Yes" in Collections Preferences.
• C.Define Aging Method to be used with disputed transactions.
• D.Define a "Collections" Approval Group as well as a "Billing" Approval Group in the BMP Worklist.

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