How can a Collector assigned to a Customer modify a strategy that is assigned from the Collections Dashboard?

• A.A strategy is automatically assigned based on Scoring and cannot be manually assigned to a Customer by a Collector.
• B.The Collector can modify the strategy from the Profile > Strategies tab.
• C.The strategy can be modified from the Manage Customers page.
• D.Only a Collections Administrator can modify the strategy.

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Which three receipts types can be reversed in the Cloud? (Choose three.)

• A.Miscellaneous receipts
• B.Receipts that are archived
• C.Credit card chargebacks posted to GL
• D.Invoice-related receipts
• E.Receipts applied to open receipts

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When running the delinquency process for a customer, the business unit for which you want to run the process does not appear in the drop-down menu.
Identify the action that you need to take.

• A.Business unit is not a required option on the Parameters tab to run the delinquency process.
• B.Click the Settings button to apply appropriate settings so that the business unit appears in the drop-down menu.
• C.Select the check box to enter the default business unit if it does not appear in the drop-down menu.
• D.Only business units that the user has access to will appear in the list of values. Modify the security options to provide access to the user.

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Which method is used to allocate total transaction price across performance obligations in Revenue Management?

• A.Two Step Allocation Method
• B.Inverted Allocation Method
• C.Alternative Allocation Method
• D.Relative Allocation Method
• E.Residual Allocation Method

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The Billing Manager has navigated to the Billing Work Area to review incomplete transactions.
Which link on the Incomplete Infotile will provide detailed information on the most recent incomplete transactions?

• A.0-5 Days Link
• B.20+ Days Link
• C.10+Days Link
• D.0-10 Days Link

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