Which three are important Account concepts that must always be followed? (Choose three.)

• A.Accounts expire when there are no active contracts.
• B.An Account can only reference one and only one person at one time.
• C.An Account references one or more persons.
• D.Every Account has a unique, system-assigned Account ID.
• E.Bills are produced for an account and are sent to the account persons.

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Which major entities hold the key geographic, demographic, and financial information related to a customer who is financially responsible for a property?

• A.Account, Bill, Customer Class, Premise, Service Agreement
• B.Account, Person, Premise, Service Agreement, Service Port
• C.Account, Customer Class, Person, Premise, Service Agreement
• D.Account, Bill, Premise, Service Agreement, Service Port
• E.Account, Customer Class, Premise, Service Agreement, Service Port

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What correctly describes the order in which algorithms, if plugged in, are executed when a bill changes from the "Pending" state to the "Complete" state?

• A.Customer Class - Pre-Bill Completion; Customer Class - Bill Completion; Service Agreement Type - Pre- Bill Completion; Service Agreement Type - Post-Bill Completion
• B.Service Agreement Type - Pre-Bill Completion; Customer Class - Pre-Bill Completion; Service Agreement Type - Bill Completion; Customer Class - Bill Completion; Customer Class - Post-Bill Completion
• C.Service Agreement Type - Pre-Bill Completion; Customer Class - Pre-Bill Completion; Service Agreement Type - Bill Completion; Customer Class - Bill Completion; Service Agreement Type - Post-Bill Completion; Customer Class - Post-Bill Completion
• D.Customer Class - Pre-Bill Completion; Service Agreement Type - Pre-Bill Completion; Customer Class - Bill Completion; Service Agreement Type - Bill Completion; Customer Class - Post-Bill Completion
• E.Service Agreement Type - Pre-Bill Completion; Service Agreement Type - Bill Completion; Customer Class - Pre-Bill Completion; Customer Class - Bill Completion; Customer Class - Post-Bill Completion

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Which three statements are true in relation to a Payment Arrangement Request? (Choose three.)

• A.examines the Account's eligibility for Payment Arrangement
• B.calculates delinquent amount for Service Agreements eligible for Payment Arrangement
• C.determines if the Payment Arrangement Request requires approval
• D.creates the Payment Arrangement Service Agreement
• E.ensures creation of either Pay Plan or Payment Arrangement

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