Which five components can be used to filter the Authoring inbox? (Choose five.)
Correct Answer: B,C,E,F,G
Filters enable you to view a specific subset of tasks from the Task list. The following describes the five filters available for displaying the task list. Reference: Oracle Service Cloud, Knowledge Advanced User Guide, Release May 2017, page 17
Question 22
Which action cannot be performed on a dashboard?
Correct Answer: D
Question 23
Which statement is true about dashboards?
Correct Answer: B
Dashboards are created and edited on the dashboard design center by dragging reports to the dashboard, adding optional descriptions, images, text, and controls, and configuring display options. If you do not want to create a new dashboard, you can copy an existing custom or standard dashboard in the Reports explorer and then edit the copy using the dashboard design center.