Which of the following tools will help facilitate the decision-making process when stakeholders do not agree on the value of an initiative?

• A.Gap analysis
• B.Force-field analysis
• C.Feasibility analysis
• D.PEST analyst

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A company is developing a new product for a customer and is required to verify and validate the product against the customer's acceptance test plan and requirements. The product was successfully verified against the acceptance test criteria, but the customer does not believe that the product meets the requirements.
This occurred because the customer's acceptance test plan:

• A.did not have measurable and testable requirements.
• B.was not formally accepted by the company.
• C.was not included in the work breakdown structure.
• D.was incomplete and missing requirements.

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A company has launched a new online sales application and engaged a focus group to test how quickly the customer could place an order. The focus group also provided feedback on their satisfaction.
Which metrics tool should the business analyst use to record the results?

• A.Focus group
• B.Business completion
• C.Customer
• D.Sales and marketing

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The business analyst is conducting a feasibility study to understand how well a potential solution fits into the organization. What kind of feasibility assessment is the business analyst undertaking?

• A.Operational
• B.Time
• C.Technical
• D.Cost-effectiveness

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A business analyst is reviewing a discrepancy report after a test session. The discrepancy report has revealed a defect that the business analyst must address.
Which of the following criteria should the business analyst use to identify the appropriate response to the defective test result?

• A.Perform an impact analysis and open a change request to include the revised requirement in the next baseline.
• B.Inspect the requirements traceability matrix to verify if the requirement is connected to a use case.
• C.Determine if the defect is in the solution developed, in the original requirement or in the test case.
• D.Verify that the corresponding requirement was appropriately signed off by the requesting stakeholder.

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