An effective technique for resolving conflict that incorporates multiple viewpoints from differing perspectives to achieve consensus and commitment is:

• A.force/direct,
• B.collaborate/problem solve,
• C.compromise/reconcile.
• D.smooth/accommodate.

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A graphic display of project team members and their reporting relationships is known as a:

• A.Resource calendar.
• B.Project organization chart.
• C.Resource breakdown structure (RBS).
• D.Responsibility assignment matrix (RAM).

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Which of the following is true about procurement documents?

• A.Procurement documents should be structured to facilitate accurate and complete responses from prospective sellers.
• B.all of the above
• C.Invitation for Bid and Request for Proposal are two examples of procurement documents.
• D.Procurement documents are used to solicit proposals from prospective sellers.
• E.b and c

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A stakeholder expresses a need not known to the project manager. The project manager most likely missed a step in which stakeholder management process?

• A.Manage Stakeholder Engagement
• B.Plan Stakeholder Management
• C.Control Stakeholder Engagement
• D.Identify Stakeholders

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You have decided to award a contract to a seller that has provided quality services to your company frequently in the past. Your current project, although somewhat different from previous projects, is similar to other work the seller has performed. In this situation, to minimize your risk you should award what type of contract?

• A.Fixed price with economic price adjustment
• B.Fixed-price-incentive (firm target)
• C.Firm-fixed-price
• D.Cost-plus-award-fee

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