A new team member is added to a self-organizing team. The new team member is reluctant to speak and take part in team discussions or decisions.
Which two actions should the team take to engage this new team member? (Choose two)

• A.Report to the project manager about the new team member's behavior
• B.Revisit the team's discussion on team behaviors and norms
• C.Coach the new team member to improve engagement with the team.
• D.Force the new team member to participate in activities that are considered easy
• E.Facilitate an open discussion on all ideas and perspectives

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You are working on a long-term project that has a number of benefits to its customers and users.
Therefore, as the project manager, one of your first steps was to identify the stakeholders that were critical to project success. Because this project will need long-term support by your organization once it is completed, key stakeholders are______________

• A.Operations managers
• B.Functional managers
• C.Sellers
• D.Business partners

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A team member is openly criticized by others during a standup meeting for failing to complete yesterday's tasks. What should the agile coach do first to address the situation?

• A.Emphasize the ground rules and then focus on today's activities and impediments.
• B.Avoid the discussion by referring to the team charter.
• C.Let the discussion go on as it is important that the team is clear on priorities for the day.
• D.Address the team members involved during the next sprint retrospective.

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A project manager is leading a project to improve customer satisfaction and reduce costs Many of the workers are afraid that the project outcome could lead to layoffs What can the project manager do to overcome resistance to these changes?

• A.Determine which people have the most power in the corporate structure and use those people to champion the project
• B.Identify stakeholders who might resist the project and document this information as a possible risk
• C.Talk directly to the workers who fear losing their positions and assure them that the changes will not affect them directly
• D.Involve key stakeholders early in the process, communicate the benefits and address possible misconceptions

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A project manager is assigned to a digital transformation project for a bank. The company culture is conservative and resistant to transformation or innovation. What should the project manager do first to support the transformation''

• A.Hire an expert in digital transformation and assign that person as the champion for the change
• B.Provide a digital transformation guide and explain that the change is unavoidable
• C.Ask the bank executives to officially announce that the project manager is leading the project
• D.Provide proper training sessions to the stakeholders so they understand the purpose of the change

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