Based on a recent quality audit of your project, your organization's quality assurance department is supportive of your approach as it notes the following characteristics of quality that are being followed consistency. They include all of the follow EXCEPT______________

• A.Cost of quality
• B.Customer satisfaction
• C.Management responsibility
• D.High-performing team

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While reviewing a project deliverable, there is a disagreement between the relevant stakeholders on whether or not to formally accept the deliverable. What tool should the project manager use to resolve the disagreement?

• A.Stakeholder engagement plan
• B.Resource management plan
• C.Quality management plan
• D.Scope management plan

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A project team is planning the next sprint review. The project lead receives an email from a senior manager asking for a project status using a template that is more detailed than the one used for monthly reports sent to the project management office (PMO). The team uses an electronic product backlog and a kanban board to track the progress.
What should the project manager do next?

• A.Modify the PMO template to include the information.
• B.Contact the senior manager and discuss their needs.
• C.Give the senior manager access to the product backlog.
• D.Organize a review of the kanban board with the manager.

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A key project stakeholder and influencer has suddenly withdrawn their sponsorship and is now actively opposing the project. What should the project manager do to address this situation?

• A.Update the stakeholder register with the assessment and classification that the stakeholder is no longer supporting the project
• B.Request a meeting with the stakeholder to discuss the project and try to mitigate any misunderstandings and miscommunications.
• C.Report the stakeholder to the project sponsor as a threat and ask the sponsor to speak with the stakeholder
• D.Research the stakeholder's background to understand if the opposition is based upon a previous issue

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A project manager has been assigned to a software development project that will undergo several iterations until the customer is satisfied. Match the tool or technique on the left that the project manager should utilize to ensure tasks are efficiently managed to the correct task on the right.

Correct Answer:

Explanation:

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