In the Answer Area, drag each use case on the left to the appropriate locking strategy on the right.

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A pega application has cases that represent customer accounts each with many members.
When a member of a customer account registers with the application through an offline component, a related registration transaction is recorded. An advanced agent updates the customer account cases with new members. The application is running in a multimode system and advanced agents are enabled on all nodes. Which two elements are valid design choices? (choose two)

• A.Override DetermineLockString to use .AccountID instead of .pyID as the lock string.
• B.Use the optimistic locking option on the case types.
• C.Create a Registration subcase configured to run in offline mode.
• D.Leverage the default object lock contention requeuing capability.

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Using the information shown in the case structure below, which option is always true?

• A.The Parking class must inherit from the Event Booking class.
• B.The Weather case can be instantiated without a parent Event Booking case.
• C.Resolution of the Event Booking case requires the Parking case to be resolved.
• D.Parking, Weather, and Hotel cases must be instantiated for the Event case to process correctly.

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Client XYZ Corp implemented Pega Customer Service.
A customer service representative (CSR) needs to launch multiple applications to manually update information to keep dam synchronized across systems. The applications are built in different technologies, decreasing the CSR's efficiency in handling customer requests. The client has a requirement to launch all applications from the PLCJA Customer service application. The client requires that data Mows to and from the Pega Customer Service application to the other applications used by the CSR. Changes made in any one of the systems is reflected in other relevant systems. This results in the CSR handling customer requests more efficiently and spending less time manually updating dependent applications.
Which Pega capability do you recommend to support this requirement?

• A.Use Robotic Desktop Automation.
• B.Use SQL connectors to update the data.
• C.Use Robotic Process Automation.
• D.Use SOAP/REST services to update the information.

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BigCo receives complaints from existing customers and new prospects that BigCo representatives contact them with irrelevant offers and products.
Which two Pega solutions do you suggest to help solve this problem? (Choose Two)

• A.Pega Customer Service
• B.Pega Marketing
• C.Robotic Process Automation
• D.Customer Decision Hub

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