Which web service is used when integrating FSM? Choose the correct answer.

• A.REST
• B.SOAP
• C.XML-RPC
• D.R2D2

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Where in the SAP Field Service Management Mobile App can you capture Customer Signature? Note:
There are 2 correct answers to this question.

• A.Business Partner
• B.Smartform
• C.Checkout Report
• D.Service Call

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As a technician, you want to complete multiple activities, which processes allows you to do that in SAP Field Service management Mobile App? Choose the correct answer.

• A.Group Checkout
• B.Save Efforts
• C.Standard Checkout
• D.Complete Smartform

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Which objects can you approve using the Time and Material journal? Note: There are 3 correct answers to this question.

• A.Efforts
• B.Expenses
• C.Worktime
• D.Quotation
• E.Mileage

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Which Customer steps are part of SAP Field Service management Self-service? Note: There are 3 correct answers to this question.

• A.Monitor the Execution Stage
• B.Assign parts to the incident
• C.Scan a QR Code
• D.Record the incident via the website
• E.Record the Progress of the Incident

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