You are a service planner in SAP Field Service management. How Can you find a suitable technician in the planning board? Choose the correct answer.

• A.Use a business rule
• B.Use a workflow
• C.Use a checklist
• D.Use a filter

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On which mobile phones can you install the FSM App? Choose Three correct answers.

• A.Windows Phone
• B.Apple 'Phone X
• C.Samsung Galaxy S9
• D.Blackberry

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What is the "workflow step" feature (mad( all correct options)? Choose Two correct answers.

• A.With this feature. the technician only needs to set the service workflow step that he is currently at (e.g. travelling. working, break) and the app will automatically send GPS-location and time-stamps to the cloud
• B.This feature does not help with automatic time recording
• C.With this feature the dispatcher will see in the planning board in which step the technician currently is

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Which platforms are supported for the SAP Field Service Management mobile app? Choose Three correct answers.

• A.Android
• B.Windows desktop
• C.Blackberry
• D.iOS
• E.Windows phone

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What options does a technician have to record travel time against an activity in the SAP Service Management module app? Choose Three correct answers.

• A.From the Home page menu by creating a manual entry
• B.From the Equipment menu after checkout
• C.From the activity menu by creating a manual entry
• D.From the activity record after the workflow step is set to Finished
• E.From the Efforts menu by selecting the Activity object type

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