Which activities can you perform in the Administration module? Choose Two correct answers.

• A.Edit smartfrom templates.
• B.Perform system monitoring
• C.Define service workflow
• D.Maintain session configuration

Comment: *

Name: *

Email: *

Verification: *

Which statements are correct in regards of approvals inside Workforce Management. Choose Three correct answers.

• A.Purchase orders are approved when all materials are approved
• B.Business rules are necessary for activating the approval necessity in a company
• C.By assigning permission for approval, all relevant objects appear on the Journal ready for action
• D.It is possible to change amount/quantity of efforts prior to approval

Comment: *

Name: *

Email: *

Verification: *

If your customer would like to approve efforts. expenses. materials and mileage before it synchronizes to the ERR how can he do that? Choose the correct answer.

• A.He can go to Workforce Management and access the "Time and Material Journal", where he will be able to approve. reject or make changes to these entries.
• B.He can approve from his Field Services mobile app.
• C.He can only approve in the ERP

Comment: *

Name: *

Email: *

Verification: *

Where and how do I create filters for the service calls of my company? Choose the correct answer.

• A.All of the Above
• B.You need to create these filters in Administration.
• C.In Workforce Management, you can create new filters for your service calls-queue.
• D.You need to create these filters in the ERP backend system.

Comment: *

Name: *

Email: *

Verification: *

Which object can you approve using the time and Material journal? Choose Three correct answers.

• A.Efforts
• B.Expenses
• C.Mileage
• D.Quotation
• E.Work time

Comment: *

Name: *

Email: *

Verification: *