Which of the following statements are true regarding SAP SM? (Choose two)

• A.The purpose of the business blueprint is to configure and test the customer specific solution
• B.Solution manager has no central repository to store project documentation and issues
• C.The solution manager provides a common platform for navigating to the various component systems to complete configuration and testing activities
• D.In the realization phase the customer specific solution defined during business blueprint is configured and tested

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It is an advance feature of SAP Solution Manager that provides all functionality to centrally analyze and monitor a complete SAP solution.

• A.Service desk
• B.Change request management
• C.SAP services
• D.Solution Manager diagnostics

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The following activities are not part of the project management features of the sap solution manager issues management plan, scope management plan, organizational change management plan.

• A.False
• B.True

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If you have to create a matrix of authorizations and roles for SAP Solution Manager then which of the following is incorrect:
Please choose the correct answer.
Response:

• A.Populate your menu matrix
• B.Identify which functions of Solution Manager scenarios you use.
• C.Create a menu matrix according to these functions and then Identify your roles.
• D.You cannot use a template to create your roles.

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Service Desk Features:
Please choose all the correct answers.
Response:

• A.Managing SAP Notes
• B.Message Handling Process
• C.Solution Manager diagnostics
• D.Customer solution database

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