Recent Item and Look up Hover Views use the:

• A.Edit Page
• B.Related Lists
• C.Sidebar
• D.List Views

Comment: *

Name: *

Email: *

Verification: *

File attachments, document tabs, and sales force content count towards Data Storage:

• A.False
• B.True

Comment: *

Name: *

Email: *

Verification: *

The support manager at Cloud Kicks wants to respond to customers as quickly as possible. They have requested that the response include the top five troubleshooting tips that could help solve the customer's issue.
What should the administrator suggest to meet these requirement?

• A.Assignment Rules
• B.Knowledge Articles
• C.Auto-Response Rules
• D.Email Alerts

Comment: *

Name: *

Email: *

Verification: *

Is it possible for a user to own a record and not see it:

• A.False
• B.True

Comment: *

Name: *

Email: *

Verification: *

Sales Rep A shared a pricing guide from a Content library with Sales Rep B.
Sales Rep B reports that the pricing guide is unavailable. How should an administrator troubleshoot this issue?

• A.Review the tagging rules
• B.Review the publication date
• C.Review the member settings
• D.Review the search results

Comment: *

Name: *

Email: *

Verification: *