The administrator at Ursa Major Solar has been asked to change the Work Item and Project custom object relationship from a master-detail to a lookup.
Which scenario could prevent the administrator from fulfilling this requirement?

• A.The lookup field is required for saving records.
• B.The lookup field in all the records contains a value.
• C.A junction object is required to support the lookup.
• D.Roll-up summary fields exist on the master object.

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What are three Setting an administrator should configure to make it easy for approvers to respond to approval requests?
Choose 3 Answers.

• A.Specify initial submission actions within the approval process.
• B.Add the Items to approve component to the approvers home page.
• C.Enable the organizations Email approval response setting.
• D.Update the organizations chatter setting to allow approvals.
• E.Create a flow to automatically approve all records.

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The administrator at Cloud Kicks deleted a custom field but realized there is a business unit that still uses the field.
What should an administrator take into consideration when undeleting the field?

• A.The field needs to be re-added to reports.
• B.The field history will remain deleted.
• C.The field needs to be re-added to page layouts.
• D.The field needs to be restored from the recycle bin.

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Universal Containers (UC) has a queue that is used for managing tasks that need to be worked by the UC customer support team. The same team will now be working some of UC's Cases.
Which two options should the administrator use to help the support team?
Choose 2 answers

• A.Create a new queue and add Cases as an available object.
• B.Use assignment rules to set the queue as the owner of the case.
• C.Configure a flow to assign the cases to the queue.
• D.Add Cass to the existing queue as available object.

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Universal Containers (UC) customers have provided feedback that their support cases are not being responded to quickly enough. UC wants to send all unassigned Cases that have been open for more than 2 hours to an urgent Case queue and alert the support manager.
Which feature should an administrator configure to meet this requirement?

• A.Case Escalation Rules
• B.Case Scheduled Reports
• C.Case Assignment Rules
• D.Case Dashboard Refreshes

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