When can a validation rule be used to. prevent invalid data? (3 answers)

• A.When records are updated by a workflow rule
• B.When records are deleted by a user
• C.When records are imported
• D.When records are edited and saved by a user
• E.When records are submitted using web-to-lead

Comment: *

Name: *

Email: *

Verification: *

The administrator at Ursa Major Solar needs to make sure that unassigned cases from VIP customers get transferred to the appropriate service representative within 5 hours. VIP customers have access to support 24 hours a day.
How should this be configured?

• A.Escalation Rules
• B.Business Hours
• C.Assignment Rules
• D.Case Queues

Comment: *

Name: *

Email: *

Verification: *

A default person account record type named "Person Account" is automatically created when person accounts are enabled for your organization.

• A.True
• B.False

Comment: *

Name: *

Email: *

Verification: *

All Salesforce users at Universal Containers are using the predefined actions. Several new actions have been created for different departments and are waiting to be assigned to the users in these departments.
Where does a System Administrator override the predefined actions, create a new customized set of actions, and assign the new customized action layout?

• A.Record Types
• B.Publisher Layouts
• C.Global Actions
• D.Permission Sets

Comment: *

Name: *

Email: *

Verification: *

What is a Record Type? Select the right choice

• A.Allows you to define different sets of picklist values for both standard and custom picklist
• B.Allows you to define different sets of picklist values only for standard picklist
• C.Allows you to define different sets of picklist values only for custom picklist
• D.Allows you to define different sets of picklist values only for new picklist

Comment: *

Name: *

Email: *

Verification: *