When a record is deleted it sits in the recycling bin for 30 days

• A.False
• B.True

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Universal Containers would like their sales reps to be able to send branded email invitations to customers for business meetings and to collaborate with customers from a branded Website to find a suitable meeting time.
How can an Administrator accomplish this?

• A.Create an external integration with Google calendar using Sites
• B.Add a company logo to meeting requests in Salesforce
• C.Create a custom email template for invitations that displays your compant logo
• D.Enable Chatter to allow reps to Communicate with customers

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You can map custom lead fields to standard fields on the Account, Contact, and Opportunity.

• A.False
• B.True

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You can create parent/child relationships directly from the CSV import file

• A.True
• B.False

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A new list view can be created from within the console

• A.True
• B.False

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