Marketing and Sales users at Universal Containers would like more visibility into Lead and Contact participation in this years Trade Show. How would an Administrator build this into the application?
Choose 2 answers

• A.Create Cross-object formula fields to display lead or contact record details on a campaign member record
• B.Customize the campaign member related list on the lead or contact object
• C.Create Cross-object formula fields to display campaign member record details on a lead or a contact record
• D.Alert lead and contact owners with workflow when a prospective customer regsiters for the event

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Adding & Searching for Records: Which search option allows me to search across multiple fields including notes, descriptions, and comments?

• A.Both
• B.Sidebar Search
• C.Advanced Search

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The support team has asked the System Administrator to automate the notification of a customer's support plan ending - they would like for the Customer Support Rep to receive an email 30 days before the Support Plan Expires (Support Plan Expiration Date is on the Account record). What will the system administrator do?

• A.Create a workflow rule with an immediate action to email the Support rep but with a due date of
  30 days before the Support Expiration Date
• B.This cannot be done
• C.Create a workflow rule with a time-based trigger to fire 30 days before the Support Plan Expiration Date and use an email action to notify the assigned Support Rep
• D.Create an Apex trigger to fire 30 days before Support Plan Expiration Date and use an email action to notify the assigned Support Rep

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What is a Running User?

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Once you define a custom fiscal year structure, your company can not return to the standard fiscal year calendar.

• A.False
• B.True

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