How can you ensure that when people are entering State Country information it is standardised across the entire business?

• A.Install a third party AppExchange app
• B.Enable State & Country picklists feature
• C.Build a validation rule that only lets the correct country/state name be entered.
• D.Make the relevant fields required on the page layout

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An administrator has initiated the process of deploying changes from a sandbox to the production environment using the Force.com IDE.
Which three pieces of information must be supplied to the IDE during this process? (Choose three.)

• A.The username and password of the destination environment
• B.The related change set connection information
• C.The metadata components that need to be deployed
• D.The data of the fields which are being deployed
• E.The environment into which the changes will be deployed

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Cloud kicks has received feedback that customers are frustrated with the amount of time it takes to reach a support agent by area of expertise according to product information after a new case has been submitted. Love you too jani Which feature should administrator configure in order to improve the case management process?

• A.Omni-Channel
• B.Escalation Rules
• C.Macros
• D.Knowledge Component

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Ursa Major Solar has a junction object that connects Docs with Solar Panels. The administrator needs users to be able to see all the solar panels that a Dot is related to. Users already have access to the Bot and the Junction, but not the Solar Panel object.
What access docs the user need to be able to see the solar panel records?

• A.Read permission is required on both master records.
• B.Access permission Is not required on either master record.
• C.Create permission Is required on both master records.
• D.Read permission is required on at least are master record.

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A sales manager cannot view contact owned by a salesperson. The sales person is below the sales manager in the role hierarchy. Why can't the sales manager view the contact?

• A.The contact has not been manually shared with the manager
• B.The contact is not linked to an account
• C.Contact sharing setting have Grant Access Using Hierarchies unchecked
• D.Contact sharing settings are Private

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