Instant Access Salesforce.Agentforce-Specialist.v2026-07-22.q146 Actual Practice Test Engine for Free (Page 14)

Question 61

Choose 1 option.
Universal Containers' administrator has developed a new agent in a sandbox environment and now wants to deploy it to production.
What should the administrator do to deploy an agent?

A.Manually recreate the agent configuration, topics, and actions in production because change sets cannot be used,
B.Export agent components as JSON files and manually import them inte production using the Metadata API.
C.Create an outbound change set with all the necessary agent components, then upload to production.

Question 62

An administrator at Universal Containers is setting up a new Sales Development Representative (SDR) Agent.
The agent ' s purpose is to nurture cold leads before connecting them to the assigned sales rep.
To ensure the agent has all the necessary access to the leads in the North America sales region, what should the administrator data?

A.Assign the user in the highest-level role within the North America role hierarchy as the SDR Agent User.
B.Grant View All record permission of the Lead object to the 'Einstein Agent User' profile,
C.Create a criteria-based sharing rule to grant access to targeted lead records to SDR Agent User.

Question 63

Universal Containers (UC) would like to implement the Sales Development Representative (SDR) Agent.
Which channel consideration should UC be aware of while implementing it?

A.SDR Agent must be deployed in the Messaging channel.
B.SDR Agent only works in the Email channel.
C.SDR Agent must also be deployed on the company website.

Correct Answer: A

Universal Containers (UC) is implementing the Agentforce Sales Development Representative (SDR) Agent, a prebuilt AI agent designed to qualify leads and schedule meetings. Channel considerations are critical for deployment. Let's evaluate the options based on official Salesforce documentation.
Option A: SDR Agent must be deployed in the Messaging channel.The Agentforce SDR Agent is designed to engage prospects in real-time conversations, primarily through the Messaging channel (e.g., Salesforce Messaging for in-app or web chat). This aligns with its purpose of qualifying leads interactively and scheduling meetings, as outlined in Agentforce for Sales documentation. While it may leverage email for follow-ups, its core deployment and interaction occur via Messaging, making this a key consideration UC must be aware of. This is the correct answer.
Option B: SDR Agent only works in the Email channel.The SDR Agent is not limited to email. While it can send emails (e.g., follow-ups after lead qualification), its primary function-real-time lead engagement- relies on Messaging. Stating it "only works in the Email channel" is inaccurate and contradicts its documented capabilities, making this incorrect.
Option C: SDR Agent must also be deployed on the company website.While the SDR Agent can be embedded on a company website via Messaging (e.g., as a chat widget), this is an implementation choice, not a mandatory requirement. The agent's deployment is channel-specific (Messaging), and website integration is optional, not a "must." This option overstates the requirement, making it incorrect.
Why Option A is Correct:
The SDR Agent's primary deployment in the Messaging channel is a documented consideration for its real- time lead qualification capabilities. UC must plan for this channel to ensure effective implementation, as per Salesforce guidelines.
References:
Salesforce Agentforce Documentation: SDR Agent Setup > Channels - Specifies Messaging as the primary channel.
Trailhead: Explore Agentforce Sales Agents - Notes SDR Agent's Messaging focus for lead engagement.
Salesforce Help: Agentforce for Sales > SDR Agent - Confirms Messaging deployment requirement.

Question 64

Universal Containers (UC) wants to enable its sales team to get insights into product and competitor names mentioned during calls. How should UC meet this requirement?

A.Enable Einstein Conversation Insights, connect a recording provider, assign permission sets, and customize insights with up to 25 products.
B.Enable Einstein Conversation Insights, assign permission sets, define recording managers, and customize insights with up to 50 competitor names.
C.Enable Einstein Conversation Insights, enable sales recording, assign permission sets, and customize insights with up to 50 products.

Correct Answer: A

UC wants insights into product and competitor mentions during sales calls, leveraging Einstein Conversation Insights. Let's evaluate the options.
Option A: Enable Einstein Conversation Insights, connect a recording provider, assign permission sets, and customize insights with up to 25 products.Einstein Conversation Insights analyzes call recordings to identify keywords like product and competitor names. Setup requires enabling the feature, connecting an external recording provider (e.g., Zoom, Gong), assigning permission sets (e.g., Einstein Conversation Insights User), and customizing insights by defining up to 25 products or competitors to track. Salesforce documentation confirms the 25-item limit for custom keywords, making this the correct, precise answer aligning with UC's needs.
Option B: Enable Einstein Conversation Insights, assign permission sets, define recording managers, and customize insights with up to 50 competitor names.There's no " recording managers " role in Einstein Conversation Insights setup-integration is with a provider, not a manager designation. The limit is 25 keywords (not 50), and the option omits the critical step of connecting a provider, making it incorrect.
Option C: Enable Einstein Conversation Insights, enable sales recording, assign permission sets, and customize insights with up to 50 products. " Enable sales recording " is vague-Conversation Insights relies on external providers, not a native Salesforce recording feature. The keyword limit is 25, not 50, making this incorrect despite being closer than B.
Why Option A is Correct:
Option A accurately reflects the setup process and limits for Einstein Conversation Insights, meeting UC's requirement per Salesforce documentation.
References:
Salesforce Help: Set Up Einstein Conversation Insights - Details provider connection and 25-keyword limit.
Trailhead: Einstein Conversation Insights Basics - Covers permissions and customization.
Salesforce Agentforce Documentation: Sales Features - Confirms integration steps.

Question 65

Universal Containers' current AI data masking rules do not align with organizational privacy and security policies and requirements.
What should An Agentforce recommend to resolve the issue?

A.Enable data masking for sandbox refreshes.
B.Configure data masking in the Einstein Trust Layer setup.
C.Add new data masking rules in LLM setup.

Question 61

Question 62

Question 63

Question 64

Question 65

Download PDF File