Question 61
A consultant is designing a FlexCard for a client. The client wants to customize the look of each element on the FlexCard. What tool should the consultant use to meet the client's requirements?
Question 62
An OmniScript steps through a wizard. In Step 2, the user needs to see details of a specific Case selected in Step 1. How should an OmniStudio Consultant fetch the data efficiently?
Question 63
A Salesforce Omnistudio Consultant is tasked with creating an Omniscript for a client's customer service process. The consultant wants to integrate Salesforce Knowledge into the Omniscript.
What is one way the consultant can configure an Omniscript to search for Salesforce Knowledge articles?
Question 64
A consultant needs an OmniScript element to display read-only, formatted information to users without capturing input, such as terms and conditions text. Which element should be used?
Question 65
A company has deployed an OmniScript that is working as designed. During the process, the OmniScript has multiple steps that allow the user to review lists of cases, contacts, quotes, orders, and contracts for an account. Each step uses DataRaptor Extract Actions to retrieve Salesforce data. However, the OmniScript is reaching performance limitations, and the development team warns that they may begin hitting Governor limits. Which two suggestions should the consultant propose to address this concern? Choose 2 answers
