Cloud Kicks (CK) has already identified its user personas. The UX Designer wants to synthesize what CK knows about the users so that a shared understanding is created with the rest of the organization.
Which tool should be used to share this insight?

• A.Heuristic Review
• B.Empathy Map
• C.Full Recorded Interviews
• D.A/B Testing

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A UX Designer wants to plan and communicate the intended page layouts of a community portal.
Which tool should they use?

• A.Personas
• B.Process Flows
• C.Journey Mapping
• D.Wireframes

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Which criteria should the designer consider when selecting users for testing?

• A.traits of the most common demographic and ability
• B.Traits similar to friends and family
• C.Traits dissimilar to customer personas
• D.Traits similar to customer personas

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A UX Designer is in the process of designing a new page layout for a custom object in Salesforce.
How should the designer ensure the best end-user experience?

• A.Mark all fields as required.
• B.Include all potentially useful fields.
• C.Make field labels and API names identical.
• D.Group similar fields using sections.

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Cloud Kicks wants to represent stages for opportunities within the sales process.
Which Salesforce Lightning Designing System (SLDS) component should be recommended?

• A.Progress indicator
• B.Path
• C.Activity Timeline
• D.Scoped Tabs

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