A customer is troubleshooting the integration between AES and Avaya Oceana Call Server Connector. During the integration the customer finds the following message while checking the AES DMCC log files:
cd /var/log/avaya/aes/dmcc-trace.log hr-oceanal-aes DmccMain[24600] - 06:00 2017 275 1 com.avaya.aes [ : StartApplicationSTE: com.avaya.sessionsvc.SessionServiceImp] WARNING - Authentication failed : clientID=XML Encrypted: 192.168.1.100:25067, user=csc After reviewing the error message, which action will fix the customer's problem?

• A.Change the CSC user password in AES server and reboot AES.
• B.Match the correct CSC user password In AES and CSC service.
• C.Redeploy CSC Service and reboot Oceana Cluster 1.
• D.Reboot the AES server and re deploy CSC service.

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A customer wants to take a backup of their email, Web chat and SMS interactions. Which Avaya Oceana component must be backed up?

• A.UCM Data Collector Database Backup
• B.Omni store DB Database Backup
• C.Omni store DB Controller Data Store
• D.UCA Store Service Database Backup

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