What are two data sources the Cisco Unified Intelligence Center (CUIC) will access to fetch data to render reports? (Choose two.)

• A.Cisco Data Browser
• B.Cisco Virtual Voice Browser
• C.Cisco Unified Communication Manager Server
• D.Cisco Administration Serverand Historical Data Server
• E.Cisco Customer Voice PortalReporting Server

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Deploying a VXML application is a two-step process. The first step is deploying the projects to a local archive (.zip file using the Deploy option in Call Studio). The second part of the project deployment uses SPOG to transfer the .zip file to the VXML Server(s). Which option in SPOG will be utilized to transfer these zip files to VXML Server(s)?

• A.Route Settings under Call Settings card
• B.Device Configuration under Infrastructure Settings card
• C.IVR Settings under Call Settings card
• D.Miscellaneous under Call Settings card

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What are two descriptions for the Agent Targeting Rule? (Choose two.)

• A.Agent Targeting Rule configuration simplifies the Call Routing configuration for the CCE Agent Peripheral Gateways (PG).
• B.The Agent Targeting Rule allows Call Routing to be configured by specifying the Agent Extension range and valid Routing Clients.
• C.Agent Targeting Rule configuration simplifies the Mobile Agent configuration for the CCE Agent Peripheral Gateways (PG).
• D.The Agent Targeting Rule allows configuration of Media groups by specifying the Agent id range and valid Routing Clients.
• E.Agent Targeting Rule configuration simplifies the Call Routing configuration for the CCE VRU Peripheral Gateways (PG).

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How can the Extension Mobility feature be described?

• A.As part of the configuration, the Device profile needs to be created in CCE and associate each Device Profile with the appropriate Agent.
• B.As part of the configuration, both device profiles and phones need to be added to the pg user account.
• C.The Cisco Unified CM feature that allows Agents to temporarily access their Cisco Unified IP Phone configuration, such as line appearances, services, and speed dials, from other Unified IP Phones.
• D.The Extension Mobility Cross Cluster works on phones that are located in the same Unified CM cluster.

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Which two components must be configured for CCE to begin routing the contact and start processing the call?
(Choose two.)

• A.Call type
• B.Network VRU
• C.ICM script
• D.Media routing domain
• E.Skill Targets

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