What impact on business can cloud technologies provide?

• A.Reducing travel expenses and enhancing productivity
• B.Reducing application's response time to streamline transactions and getting better customer and employee satisfaction
• C.Reducing project risk
• D.Improving green brand awareness

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When making good use of best practices or scenarios during the selling process, what is the most effective way to present these?

• A.Use cases relevant to the customer
• B.Business cases used previously
• C.Customer briefing documents
• D.Customer benefits statements

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Which two options are part of the five steps approach needed to conduct a stakeholder analysis? (Choose two.)

• A.Define ways to move stakeholders from their current to future position.
• B.Identify customer stakeholders.
• C.Define absolute power and interest of stakeholders.
• D.Generate consensus among stakeholders.

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Which tool is recommended to help identify customer responsibilities in one of their business processes?

• A.BMC chart
• B.RACE report
• C.Agile chart
• D.RACI chart

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Which guidelines are frameworks, practices, or standards used to establish within a corporation?

• A.leadership and a common language within the organization
• B.leadership within the organization
• C.guaranteed success of architecture within the organization
• D.common language within the organization

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