Question 96
A user is unable to access the Internet-based email system from a specific workstation. However, the user is able to access the email system from other workstations without any issues. Every time the user tries to access the email system, the affected workstation takes the user to an incorrect site. A technician notices the workstation is not currently connected to the network's endpoint protection system.
Which of the following is the cause of this behavior?
Question 97
An employee is taking a credit card payment over the phone, but the payment system has a temporary outage. To avoid inconveniencing the customer, the employee writes down the credit card number and expiration date on a notepad to be entered later This is in violation of:
Question 98
A user believes there is a virus on a laptop. The user installs additional real-time protection antivirus software but is now experiencing extremely slow performance on the laptop.
Which of the following should a technician do to resolve the issue and avoid recurrence?
Question 99
A folder is displayed in green in the tree of the local hard drive. Which of the following would describe what type of folder this is?
Question 100
Which of the following steps should a technician take to ensure an outside entity cannot introduce malware to the firmware on the router'?