A user suspects a computer Is infected with malware. A technician identifies the symptoms as being related to a recent spread of malware. Which of the following steps should the technician take NEXT to address the infection?

• A.Remediate the infected system.
• B.Educate the end user,
• C.Schedule scans and run updates.
• D.Disable System Restore.

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A user's laptop screen goes black after five minutes of not being used. Which of the following Windows Control Panel utilities should be used to modify the user experience?

• A.Internet Options
• B.Power Options
• C.Device Manager
• D.Troubleshooting

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Joe. a technician, receives notification that a share for production data files on the network Is encrypted. Joe suspects a crypto virus Is active. He checks the rights of the network share to see which departments have access. He then searches the user directories of those departmental users who are looking for encrypted files. He narrows his search to a single user's computer. Once the suspected source of the virus is discovered and removed from the network, which of the following should Joe do NEXT?

• A.Scan and remove the malware from the infected system.
• B.Create a system restore point and reboot the system.
• C.Schedule antivirus scans and perform Windows updates.
• D.Educate the end user on safe browsing and email habits.

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A computer running Windows 7 has an icon that has the appearance of an unlocked padlock with a yellow warning graphic. This icon advises the user that:

• A.BitLocker has encountered an error and the user should run the check disk utility.
• B.BitLocker is suspended, and the drive is no longer encrypted
• C.BitLocker has locked the drive, and it is no longer accessible
• D.BitLocker is operating on the system but not for the user

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A technician is setting up network adapter settings on Windows clients that have static IP address assignments. The technician has more than 100 workstation to complete and wants to automate the process. The requirements for the adapter settings are as follows:
- They must utilize a command line utility
- The technician has no access to Group Policy
- All work tation should have an IP address assigned by the DHCP.
Which of the following steps should the technician perform to meet these requirements?

• A.Use the ipconfig/release and ipconfig /renev command to have the workstation contact the DHCP for a new lease. Place these two commands in a ,bat file to execute on all systems.
• B.Use the netstat command to find connections on the workstation adapter. Then use the ipconf
  /renew command to use DHCP for a new lease. Place these two commands in a .bat file to execute on all systems.
• C.Use the net use command to view active connection on the network. Then use the ipconf /renew command to use DHCP for a new lease. Place these two commands in a ,bat file to execute on all systems.
• D.Use the petsh command to reset the workstation adapter. Then use the ipconfig /renew command to use DHCP for a new lease. Place these two commands in a ,bat file to execute on all systems.

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