Question 176
A user's mobile device appears to be losing battery life rapidly and often feels warm to the touch, even when it is put away. The device is relatively new, so the user is concerned it is defective. A technician inspects the device and sees the following:
Which of the following should be changed to resolve this issue?
Question 177
A user is locked out of the local user account on a UEFI-based workgroup computer. A technician is trying to use a third the USB drive to run the program.
Which of the following would be the BEST way to fix the issue?
Question 178
A user's computer is displaying a black screen. The technician restarts the computer, but the OS still does not load. The technician discovers the OS was patched the previous evening. Which of the following should the technician attempt NEXT?
Question 179
The Chief Executive Officer at a bank recently saw a news report about a high-profile cybercrime where a remote access tool that the bank uses for support was also used in this crime. The report stated that attackers were able to brute force passwords to access systems.
Which of the following would BEST limit the bank's risk? (Choose two.)
Question 180
An employee contacts the help desk because the battery in a company-provided smartphone lasts only a short period of time when the worker is in the office. Which of the following would MOST likely reduce this symptom? (Select TWO)