Question 176
A user's antivirus recently expired, so the user downloaded and installed a free system protection application. The application found numerous rootkits, Trojans, viruses, and missing critical patches. It was unable to fix all the issues, however, and suggested the user call technical support. Which of the following is the FIRST step to begin repairing the computer?
Question 177
A user believes there is a virus on a laptop. The user installs additional real-time protection antivirus
software but is now experiencing extremely slow performance on the laptop. Which of the following should
a technician do to resolve the issue and avoid recurrence?
Question 178
A user updated an iOS smartphone and is now having issues connecting to the Internet. The phone shows 1x for signal strength while making calls. Which of the following are the MOST likely causes of these issues? (Choose two.)
Question 179
A technician is cleaning up a warehouse and has several old CRT monitors and UPS units. The technician removes the batteries from the UPSs and wants to comply with proper disposal techniques.
Which of the following should the technician do NEXT to proceed with disposal of the batteries?
Question 180
A technician wants to deploy a solution that will detect and prevent sensitive information from being saved on external storage. Which of the following should the technician implement?