Question 246
A user calls the help desk to report issues with a computer. Earlier in the day, the user received an email with a link to a document to download. Nothing happened immediately after the user downloaded the document, but the computer then began to respond slowly. Applications also started to crash. The help desk technician discovers many of the user's files and applications have been renamed with .enc at the end. There is also a .txt file on the desktop with instructions on how to obtain the encryption key.
This is an example of:
Question 247
A user reports an issue with an Internet browser. The browser will not allow certain web pages to be viewed and instead forwards the user to a site requesting personal information.
Which of the following tools would BEST prevent this from happening to other employees?
Question 248
A company's security policy does not allow USB drives to be available in workstations. However, an exception needs to be made for a user. The network administrator changes the policy for the user.
Which of the following commands should the administrator run on the user's workstation?
Question 249
A user calls the help desk to report an issue accessing a new application on a Windows PC When the user tries to launch the application, an error message appears and then quietly disappears before the user can read it, Which of the following protocols would a technician MOST likely use to help diagnose this issue?
Question 250
A wireless access point is going to be configured in a small office located in a crowded building.
Which of the following should the installation technician perform to increase the security of the wireless network? (Choose two.)