Question 36
Joe, a user, did not receive emails over the weekend like he usually does. Productivity software is functioning properly. Joe never powers off his computer and typically leaves all applications open.
No other users are reporting email issues. Which of the following is MOST likely the cause of the issue?
Question 37
A MAC user's operating system became corrupted, and files were deleted after malware was downloaded. The user needs to access the data that was previously stored on the MAC.
Which of the following built-in utilities should be used?
Question 38
A user's smartphone is getting a very weak signal from the service provider. One day the user notices the phone has full bars and the signal strength has inexplicably increased. Which of the following tools should be used to verify the user is connecting to a legitimate signal from the phone service provider?
Question 39
Joe, a user, returns his computer to the technician who performed a virus removal on it the week before. Joe states that several symptoms have returned.
Which of the following should the technician have covered previously as part of the original repair?
Question 40
Joe. a technician imaged a laptop using third-party software, but the drive is now showing a smaller partition size than the installed disk space.
Which of the following utilities will allow Joe to resize the partition using a graphical interface?