On the first day an instructor administers a pre-test. The results of the test are mixed; some learners scored high and some scored low. Which of the following is an effective use of these results?

• A.Remove the over-qualified learners from the class.
• B.Use the results as a baseline to measure learning.
• C.Remove the under-qualified learners from the class.
• D.Modify the delivery to match the abilities of the learners.

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An instructor is observing participants during an exercise in a classroom environment. The MOST appropriate feedback to offer is:

• A.Spend most of the time focusing on the participants' weaknesses.
• B.Tell everyone that they did a really good job.
• C.Outline two specific things the participant did well, and one specific opportunity for improvement.
• D.Focus on all the participants' positive skills in order to build esteem.

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An instructor is teaching a virtual class and notices that learner interaction has begun to taper off. A break was recently taken so fatigue does not seem to be the issue, but rattier a lack of understanding. Which of the following should the instructor implement to help identify where learners are getting confused"?

• A.Switching from lecture to a more visual training method.
• B.Introduce supporting materials.
• C.Quiz the learners during the virtual session.
• D.Conduct a quick review session.

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A trainer is preparing to present a class for non-technical students. Which of the following would be the BEST media to prepare?

• A.Video podcasts of the training sessions
• B.Computer-generated printouts of the material
• C.Virtual training sessions providing a comfortable environment
• D.Audio files explaining the processes in the class

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An instructor uses multiple forms of media to help the class understand a difficult topic. Unfortunately learners are still having a hard time with the concept. Noticing difficulty, the instructor creates another learning tool to explain the topic another way. Which of the following BEST describes the skill the instructor is using?

• A.Create opportunities for learners to contribute to the discussion
• B.Plan and use a variety of reinforcement techniques during training
• C.Adapt learning methods as intended by the course designers
• D.Enhance, substitute or create media as appropriate

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