You have a customer located on the east coast of the US (UTC -5hr, assuming Standard Time). Smart Location stores the times from incoming coordinates in UTC.
To ensure that an external system sending the coordinates addresses the offset between the local time and UTC, which <time> element within a Smart Location API "set_position" request would be correct?

• A.<time>2017-04-07T14:40:00-0500</time>
• B.<time>2017-04-07T14:40:00Z</time>
• C.<time>2017-04-07T14 :40:00-05:00</time>
• D.<time>20l7-04-07T14:40:00ET</time>

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Which two statements are correct regarding the characteristics of an SLA window?

• A.An SLA window indicates when an activity should be completed.
• B.An SLA window indicates how long an activity should take to complete.
• C.An SLA window indicates when an activity should start.
• D.An SLA window indicates that there is enough time available within it to perform an activity.

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A new Activity Type Group called 'Low Priority Work1 has been created in Oracle Field Service Cloud (OFSC) and a number of Activity Types from the 'Customer' group have been moved into this new group.
You have been tasked to change the Time Slot for these Activity Types to 'All-Day' because they are low priority.
How do you configure this via the Activity Types screen?

• A.Select the first Activity Type within the group, click 'Modify' and set Time Slot to 'All-Day'. Then use the 'Clone' function to update the remaining Activity Types.
• B.For every Activity Type you need to modify, click the 'Modify' action and select the 'All-Day' Time Slot for them.
• C.Select the Activity Types within the group, and then click Time Slot and choose 'All-Day'.
• D.Modify the 'Low Priority Work' group and set the Time Slot to 'All-Day'.

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Which option correctly describes the Time Limit setting within a routing plan?

• A.A routing plan will be stopped once its runtime duration reaches the Time Limit.
• B.A recurrent routing plan will no longer run if the current time has exceeded the Time Limit configured for the plan.
• C.No routing plans, assigned to a given bucket, will run if the current time has exceeded the Time Limit.
• D.The Time Limit setting controls whether overtime is allowed for the routing plan.

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Your customer wants to configure an inner step message ("B") to send an email if a previous message ("A ) has Failed.
Which statement explains how this can be supported?

• A.In the Message Scenario screen's Next Steps tab of message B, add message A as the Next Message Step with the final status Failed".
• B.In the Message Scenario screen's Blocking Conditions tab of message B, add a condition that blocks the message when the message A's status is NOT IN sent.
• C.In the Message Scenario screen's Blocking Conditions tab of message B, add a condition that blocks the message when the message A's status is NOT IN failed.
• D.In the Message Scenario screen's Next Steps tab of message A, add message B as the Next Message Step with the final status "Failed".

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