In Knowledge Advanced, which three tasks can be filtered? (Choose three.)

• A.tasks related to specific content types only
• B.tasks that are assigned
• C.open tasks only
• D.tasks for specific users
• E.tasks that are unassigned

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You notice that when a customer searches with the word "mobile", there are irrelevant answers showing under "Answers Other Found Helpful" section.
Which two steps should you take to resolve this? (Choose two.)

• A.Add the word "mobile" to the answer stop word, add "mobile" to the search priority word, and then assign one answer.
• B.Remove Related Answer Widget from the Customer Portal.
• C.Remove irrelevant answers from manually related answers.
• D.Delete irrelevant answers from sibling answers.
• E.Block irrelevant answers from learned links.

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You want to create a report in which a row gets highlighted based on a condition you specify and email alerts are sent out when data in the generated report meets the specified condition.
What should you use in your report?

• A.Data exception
• B.Conditional formatting
• C.Conditional linking
• D.Docked filters

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You have created a new article in your knowledge base and you want it to always appear at the top of the search result page.
What display position should you configure?

• A.Place at First
• B.Place at Top
• C.Historical usefulness
• D.Fixed at Top
• E.Fix First

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Which two statements are true about published reports? (Choose two.)

• A.Published reports contain snapshots of data at the time the report is run.
• B.Published reports can be edited.
• C.Published reports have filtering option in ribbon.
• D.Published report data can change automatically when the knowledge base data is updated.
• E.Published reports can be shared.

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