Question 66
You configure a service level to adjust assignment urgency to 100 when the goal interval lapses. How does the assignment urgency impact the deadlineinterval?
Question 67
An application will use a data page to store user preferences. This page needs to be available to all the cases associated with a single end user. The most appropriate scope for this data page is________________.
(Choose One)
Question 68
The goal milestone in a service level defines that amount of time______________.
Question 69
Which two of the following are benefits of following Pega, guardrails?
(Choose Two)
Response:
Question 70
A report contains the following columns: Case ID (.pylD), Work Assignment Urgency (.pxUrgencyAssign), Policy Number (.PolicyNumber), Policy Holder (.Policyholder), and Case Status (.pyStatusWork). Which of the columns need to be optimized so the rule form does not produce a performance warning? (Choose Two)
